Contact us
Have questions about your order, sizing, or our products? We’re here to help!
Our dedicated support team is available Monday through Friday to ensure you and your pet have the best experience possible.
Get in Touch
- Email: support@getpawspaws.com
- Support Hours: Monday – Friday: 9:00 AM – 6:00 PM EST
- Response Time: Within 12–24 business hours
Tip: When contacting us regarding an existing order, please include your Order Number (e.g., #PP1001) in the subject line for faster assistance.